Artisti Coffee Roasters specialise in Domestic and commercial coffee equipment. 

If your machine is leaking steam, water, leaking from the the brew handle or is just in need of a clean up, we have you covered.
We offer warranty support and direct billing for machines out of the manufactures warranty period.

With over 15 Years of servicing coffee equipment we can assess and fix faults quickly and we also have a large stock of spare parts on hand.
Do you live on the Coffs Coast and need your home coffee machine or grinder serviced? We cover from Port Macquarie to Byron and west to Armidale.
Our coffee machine technicians can service the following Leading brands; 
  • La Marzocco
  • Mazzer
  • Slayer
  • Synesso
  • Victoria Arduino - Mythos Grinders
  • San Remo
  • Isomac
  • Giotto rocket
  • ECM
  • Expobar
  • Quickmill
  • Anfim
  • Puqpress Auto Tampers
  • Cinoart Auto Tampers
  • Milk Delivery systems and Jug washers 
Sorry, there are some brands that we do not support. Coffee machines and grinders from appliance stores such as Breville or Sunbeam or a fully automatic press button machine please return to your place of purchase.
We have 2 full time coffee machine technicians available for Emergency breakdowns covering 24 Hours 7 day a week on Commercial Machines Call


Home Coffee Machine Technician


Troubleshooting

We can troubleshoot and fix any issues you're having with your machine over the phone to help know what parts to turn up with to save you time and money.

Our General Service Includes;

  • steam and hot water tap kits
  • group seal
  • shower screen
  • descale
  • brew chamber service
  • anti vac valve
  • clean and polish
  • A 50 point check will conducted on your machine prior to beginning work to ensure you know if there are any additional costs.
  • To be quoted based on your machine prior to commencing. 

Pricing

    • All servicing requires a $55.00 inspection fee. This must be paid when you drop off the machine. This is not refundable and equates to your first 30 mins of labour, allowing us to fault find the issue and quote you for your repairs.
    • Our Hourly rate is $99.00 billed in 15 minute blocks.
    • Travel time is $55.00 per hour billed in 15 minute blocks.

How long do we need your equipment for?

Unfortunately we are unable to book exact days to service your domestic equipment. Therefore all machines will need to be left with us for 2 weeks, we are fully aware you can not live without your machine and great coffee at home for even a day! Our Team always strive to get your machine back to under the quoted time and keep you Alive!

How to book a service

Deliver your machine to 3/11 Craft Close, Toormina NSW 2452 to book in your service. We can collect it if needed as they can be heavy, additional pick up fees will apply. Calling in to book in your service will not change the time frame, we will still require your machine for 2 weeks from delivery date in our workshop.


Coffee Machine Technician

Commercial Coffee Machine Support

Emergency call outs available 24/7

We hold parts for the above brands and can even supply a replacement machine if your machine needs to be brought to our workshop for repairs.

Call our technician on 0476 131 311 to make arrangements.

 

Leading Brands we support like;

 

  • La Marzocco
  • Sanremo 
  • Wega 
  • Boema 
  • Mazzer and many more specialist brands, call us for more information