Flat Rate Shipping

$9.95 flat rate shipping applies to all orders under $1,500


Coffee Machine Freight

Due to recent changes by freight companies, all orders over $1,500 which includes all coffee machines incurs a $100 freight charge.

If we are unable to arrange an appropriate freight solution for you, we will refund you your purchase in full, prior to shipping.

Shipping and Handling

We dispatch daily Monday to Friday from our roastery. From there shipping time can vary depending on your location and courier. Always check your tracking details to obtain an estimated arrival date. We will dispatch within 24 hours of your order however the courier shipping time may vary from 3- 8 business days depending our your location.

Free shipping for subscriptions

No freight charges will be applied to a subscription order. Freight will be charged if anything other than subscription coffee is in the cart.


Australia Post Update

Christmas lodgement dates for deliveries within Australia

We are recommending all items are lodged by the following dates for delivery within Australia by Christmas*:

  • Parcel Post – 13 December 2021
  • Express Post – 20 December 2021
  • StarTrack Premium – 20 December 2021

* Excludes to and from Perth and Darwin.

Postal Arrangements

Artisti coffee roasters uses Australia Post or Aramex couriers to deliver your order to anywhere in Australia.

We reserve the right to alter the postage charge calculated on our website if it differs greatly from the actual shipping cost.

We do not charge any handling fees.

Customers are responsible for paying any freight costs incurred from a refused shipment and unclaimed goods.

Postage calculations are made using weight and your postal address, on the website's 'online quoting service', during the Checkout process.

Freight costs are shown on the checkout page of the shopping cart. We will actively monitor the changing in costs of delivery, some products freight may vary and we apologise for this. As we use a third party for our freight we will not be held responsible for lost, damaged or stolen goods if the courier or contract delivery agent is at fault. We strongly recommend that if you have any concerns to seek your own insurance. As the cost of our products is considered low ($100.00 and below) insurance is considered not cost effective, therefore the responsibility is left to the customer to decide if the insurance id deemed necessary.